Terms of Service
Last updated: 4 June 2026
These terms govern your use of the EliteHub UK website and your purchase of products from us. By placing an order you agree to these terms, our Privacy Policy, Shipping Policy, and Refund Policy.
About us
This website is operated by EliteHub UK, with customer services at Westfield London, Unit 742, Westfield London Shopping Centre, Ariel Way, Shepherd's Bush, London W12 7GF, United Kingdom.
EliteHub UK operates as an online retailer serving customers across the United Kingdom.
Products and pricing
We sell consumer electronics and home products. Descriptions, images, and specifications are for guidance; minor variations in colour or packaging may occur.
Prices are in GBP and include UK VAT where applicable. We may correct pricing errors before accepting an order.
Orders and contract
Your order is an offer to buy. A contract is formed when we send order confirmation email. We may refuse or cancel orders (e.g. stock issues, suspected fraud, pricing errors) and will refund any payment taken.
Payment
Payment is taken securely at checkout. You confirm that you are authorised to use the payment method provided.
Your statutory rights
Nothing in these terms affects your legal rights as a UK consumer, including rights relating to faulty goods under the Consumer Rights Act 2015.
Limitation of liability
We are responsible for loss or damage caused by our negligence or breach of these terms. We are not liable for indirect losses, loss of profit, or delays outside our reasonable control.
Our total liability for any claim relating to a product is limited to the price you paid for that product, except where law prevents this.
Intellectual property
Website content, branding, and images are owned by us or our licensors. You may not copy or use them without permission.
Governing law
These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to mandatory consumer protections in Scotland or Northern Ireland where applicable.
Contact
For questions about these terms, contact us at support@elitehubuk.com, call +44 (0)20 3936 0820, or write to: Unit 742, Westfield London Shopping Centre, Ariel Way, Shepherd's Bush, London W12 7GF, United Kingdom.